Review by: G. S.
Work Description: My home was treated for termites.
Comments: I would recommend this company to anyone! I was extremely upset when I found these bugs in my home. I no sooner got off my computer and my phone was ringing from Roughneck asking questions. He came out the next day to inspect my home. Then treated it the following day. What a relieve to get such good, reasonable, professional service! Thank-you again!
Review by: S. K.
Work Description: I had a bee hive behind one of my second floor shutters. Bill took care of it instantly and he was diligent about not effecting the environment. He even reduced his price on site when he saw the job was not a large one.
Comments: I would recommend this company for any insect issue anyone would have. In fact, I already have.
Review by: L. B.
Work Description: He had to first kill the bees in a large bees nest and then came back the next day and dug it out of the landscape. Also, he gave me a ninety day guarantee.
Comments: He was the 1st one to call. As a matter of fact, he was the only one that called out of the 3. But, he actually called immediately and came out the same morning at the time he said he was coming. Which is also unusual. I would certainly recommend him.
Review by: Lora
Work Description: Check house for possible bedbug infestation.
Comments: I found myself in a situation where I had a "mystery rash" and after seeing several doctors who couldnt tell me what it was I was almost certain we had BEDBUGS!!! I spoke with Bill on the phone and he was professional and courteous. Our first conversation was almost an hour long encounter with him answering any and every question I had with patience and understanding. I had previously spoke to two other "pest control experts" who informed me that they were certain I had a bedbug issue(just by speaking to me over the phone and NEVER even entering my home). Bill told me he didnt think that was the case but he would check just to be sure. I live near Wrightstown NJ and he drove all the way to inspect my home and tell me that I didnt NOT have bedbugs. I have no knowledge of this area and couldnt even tell you what a bedbug looked like, he could have easily came into my home and charged me for services I didnt even need! He not only went threw my entire house, he took myself and my husband out to his vehicle to show us a sample of dead bedbugs so that we were educated enough to know what they looked like for future reference. He didnt even ask to bring that jar of bugs into my home, suggesting instead that we come out to his truck to see them which I greatly appreciated(I get freaked out easily by bugs, dead or alive and couldnt imagine that jar in my home!). I would also like to add that when I asked him for a quote on removal services if that was going to be the case, he quoted me a maximum amount that was the SAME amount as the MINIMUM price the other two "experts" I spoke to quoted me! If your looking for an honest company who does a great job and isnt out to take not only your belongings but your wallet to the cleaners, then I highly suggest Roughneck!!
Review by: C. W.
Work Description: pest control
Comments: technician gave a thorough inspection
Review by: Y.
Work Description: Bed bug infestation.
Comments: Very friendly and professional service. They are supposed to come back next week for another treatment. So far so good.
Review by: Lora
Work Description: Check house for possible bedbug infestation.
Comments: I found myself in a situation where I had a "mystery rash" and after seeing several doctors who couldnt tell me what it was I was almost certain we had BEDBUGS!!! I spoke with Bill on the phone and he was professional and courteous. Our first conversation was almost an hour long encounter with him answering any and every question I had with patience and understanding. I had previously spoke to two other "pest control experts" who informed me that they were certain I had a bedbug issue(just by speaking to me over the phone and NEVER even entering my home). Bill told me he didnt think that was the case but he would check just to be sure. I live near Wrightstown NJ and he drove all the way to inspect my home and tell me that I didnt NOT have bedbugs. I have no knowledge of this area and couldnt even tell you what a bedbug looked like, he could have easily came into my home and charged me for services I didnt even need! He not only went threw my entire house, he took myself and my husband out to his vehicle to show us a sample of dead bedbugs so that we were educated enough to know what they looked like for future reference. He didnt even ask to bring that jar of bugs into my home, suggesting instead that we come out to his truck to see them which I greatly appreciated(I get freaked out easily by bugs, dead or alive and couldnt imagine that jar in my home!). I would also like to add that when I asked him for a quote on removal services if that was going to be the case, he quoted me a maximum amount that was the SAME amount as the MINIMUM price the other two "experts" I spoke to quoted me! If your looking for an honest company who does a great job and isnt out to take not only your belongings but your wallet to the cleaners, then I highly suggest Roughneck!!
Review by: Caitlyn C.
Work Description: Spraying for ants.
Comments: 2 minutes after my inquiry bill called me and he sent out his guy, Adrean, right away. Within 3 hours he was at my house spraying those ants away! He was very punctual, polite and knowledgeable. I will recommend to anyone looking for a exterminator.
Review by: R. A. C.
Work Description: Pest removal
Comments: First let me say that Bill was a warm, friendly, professional guy and his personality shines. Bill was informative and explained the steps of his procedure along the way. He was punctual too! I highly recommend him!
Review by: K. S.
Work Description: Sprayed for ants, water bugs and sprayed yard for bugs
Comments: Came to my location within 24 hours and explained the entire process. Set the schedule for a monthly service. Great job.
Review by: Ms M.
Work Description: he had to rid me of termites in a mult family apt building
Comments: i really found him to be very honest , reasonable , he informed me every step of the way about what he was doing ,and didnt seem to mind my endless questions , I would recomend him to everone, expecially, women that are sick of being taken advantage of
Review by: S.
Work Description: Ant problem since the hurricane - now the ants are gone.
Review by: L. B.
Work Description: He had to first kill the bees in a large bees nest and then came back the next day and dug it out of the landscape. Also, he gave me a ninety day guarantee.
Comments: He was the 1st one to call. As a matter of fact, he was the only one that called out of the 3. But, he actually called immediately and came out the same morning at the time he said he was coming. Which is also unusual. I would certainly recommend him.
Review by: Princeton N.
Work Description: Dead raccoon wedged in car engine compartment.
Comments: Very friendly and helpful advice; prompt service. Mostly advisory role, right now--suggestions on how to resolve my problem--but if action needs to be taken, I will not hesitate to employ their services.
Review by: D. P.
Work Description: Full spectrum mouse removal.
Review by: B. H.
Work Description: Fleas
Comments: Went the extra mile to find source since they were not at the home but at my husbands business excellent ....
Review by: S. K.
Work Description: I had a bee hive behind one of my second floor shutters. Bill took care of it instantly and he was diligent about not effecting the environment. He even reduced his price on site when he saw the job was not a large one.
Comments: I would recommend this company for any insect issue anyone would have. In fact, I already have.
Review by: W. P.
Work Description: Inspected entire living aria treated same and advised repair of window to prevent mice from entering building
Comments: was impressed with timely followl up call and interest in my satisfaction. I would not heasitate to recomend Bill to my friends.. William Prince Yoshi1400@aol.com
Review by: F. F.
Review by: Anthony V.
Work Description: Bats
Comments: The ultimate proffessional
Review by: C. S.
Work Description: Had squirrels in the attic. One (alpha male) got trapped in the walls. Roughnecks were there every step of the way to draw him out.
Comments: Very nice and compassionate group of fine men. Thanks for your constant efforts and not giving up on getting this critter out.
Review by: M. M.
Work Description: I have Cicada killing ground hornets continuosly burrowing in my front yard and nothing I did could get rid of them. This service treated my whole property and offered a 90 day guarantee. The service was just applied today, so I do not yet know if I am rid of the problem, but I liked the knowledge and professionalism of the young man and feel confident that he knew what he was doing.
Review by: D.
Work Description: Lessee thought possible roach problem. It was a pest that looks like them [Box bug from trees].
Comments: Roughneck responded within minutes to my weekend computer prompt. Bill was able to give me a Monday 9AM appointment due to my concerns.He was at the address on time and immediately identified the culprit. He spoke with the lessee with my permission and was able to take care of all of their concerns with no increase in price and this included a number of pests,such as spiders. I will call Roughneck if I have problems in the future even beyond his warranty . I highly recommend Bill from Roughneck. Doug.
Review by: J. O.
Work Description: rodent control
Comments: Very professional and quick to respond. Happy so far.
Review by: K. S.
Review by: C. P.
Work Description: Spray under eaves of roof and ventilation panel for bees (not carpenter bees) on both sides of house.
Comments: Contractor provided 90-day guarantee that bees would not return. So far so good after 2 weeks.
Review by: E. O.
Work Description: Examined current situation, laid traps, filled holes in external walls, behind stove, under sink, in basement. Made appointment for follow up on 5/17.
Comments: Never heard from Baxter. Joe from Roughneck was punctual and he explained things thoroughly. A positive experience.
Review by: J. M.
Review by: Nikki
Work Description: Had Bedbugs!
Comments: Roughneck Got Rid Of Them Fast. the owner Bill Took My calls all hours of the night to walk me through the treatment. He told me everything would be alright, and it was!
Review by: Tim W.
Work Description: Ants
Comments: Roughneck came out and killed my ants fast TY