Customer Review - C. M. from Lombard, IL:
Work Description: bed bugs treatment. five bedrooms needed to be treated for bed bugs.
Comments: the tech John came right in time. he was really a good man. he sprayed the chemical , literally in every inch . all the spiders and ants were dead in no time. so, overall satisfaction becomes goood. job done was excellent. Now, something about bed bugs, which this company does not know. 1. spraying the chemical had absolutely no effect on bed bugs at all. 2. bed bugs were crawling over the places sprayed, on the same night 3. just the spray will not get rid of bed bugs.4. high heat steam treatment , for three sessions, one week apart and complete vaccum of the entire bedrooms are required to diminish the infestation of bed bugs. 5. bed bugs are the most difficult infestation to get rid off. 6. I request this company to study more about bed bug treatment and charge more to the customer, to get the customer , the right solution. 7. I am getting the high heat steam treatment done for three more sessions, paying $1000 dollars, for three sessions, plus the sealing of crevices, using a special spray and including bed bug proof covers for the beds, thru another company. 8. the $225 charged by this company was worth for the whole house spray, which got rid of all the other infestations, except bed bugs. 9. I completely understand that this company had no clue about bed bug infestation and hence they suggested the spray of chemicals, and since I also did not know about bed bugs and treatment, I agreed to it . so the service was worth the money, but the service received was not at all enough for bed bugs to go away, and hence spending another 1000 dollars extra to get rid of bed bugs. 10. for your future clients, plz suggest a high heat steam treatment combined with cryogenic treatment and sealing of crevices using tri-die spray, and suggest bed bug proof covers for the beds, and educate the customer of what bed bug treatment is , and why is it that it is expensive. 11. even after the three sessions of treatment, I am not sure, if all the bed bugs are gonna be gone, since I read on the internet, that it is almost impossible to get rid of bed bugs completely. once it comes into your home, that is for a life time. you will be able to control it 99 percent. but that one percent is gonna stay, since steam cannot penetrate every where, and cryogenic treatment using dry ice snow(liquified carbond dioxide snow) cannot penetrate every where . so , that one percent is gonna stay for ever, as long as human beings live in a home. so, Dear mid central pest control inc, you need to know more about bed bugs and charge five times more and get the right solution to the customers. I am not mad or asking money back. Just suggesting what you should be doing, rather than just spraying and thinking that all the bed bugs are gonna go away. Bed bugs is a completely different kinda infestation, which is the most difficult to get rid off. it is almost impossible to get rid of the bed bugs infestation. May god bless you and family.